WARRANTY AND RETURNS INFORMATION

Electrical Contractor’s Licence 69003 | ABN 63 086 620 644

SPRINGERS SOLAR

…are a genuine products retailer using premium products.

Our products carry full industry specific certifications and our solar solutions are supported by industry leading manufacturers and installation warranties. Springers Solar guarantees and maintains control over all installations.

OUR PROMISE TO YOU

All installations will receive a ‘Certificate of Test’ from our licensed electrical division. This guarantees that your system has been installed professionally and by a licensed electrician.

Springers Solar use engineering certified roofing attachments that satisfy Australian standards and the Building Code of Australia, ensuring housing and insurance compliance.

OUR PRODUCT AND SERVICE WARRANTIES

  • 25 year Solar Panel performance warranty. Minimum 10-year manufacturer’s product warranty The manufacturers’ performance warranty stipulates that the solar panels will be working at 80% of their original system efficiency output for 25 years.
  • 5 year String Inverter manufacturer’s warranty (5-year extended warranty available for purchase).
  • 10-year Enphase microinverter warranty
  • 5-year Springers Solar installation warranty
  • 3-8 year MyGrid manufacturer’s warranty
  • 2 year Lorentz Pool Pump manufacturer’s warranty
  • For more detailed information on our warranties please click on the link below.

Springers Solar Warranty | Customer Complaints Process 

We provide these warranties as standard inclusions in the purchase price of our solar systems to offer our customers the added confidence, protection and peace of mind for the long-term performance of their solar system. Our products are supplied by Australian distributors and protected by our manufacturers’ warranties. These products are also covered by the Springers Solar after sales service and support program and reflect the consistent and quality standards of our products and workmanship. 

If the installation fails to meet our quality standards, or if there is a problem associated with the installation of the solar system, we will return to the site and rectify this problem. This includes issues that may affect the performance of the system. If we cause any damage to property while we are installing the solar system, we will return and fix any such damage and/or replace any damaged item/s. We will provide any repairs and replacement products to you at the installation address.

Our experts are always available!

Lawnton – (07) 3889 8898

Capalaba – (07) 3823 5366

Warranty/Return Form

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